Ordering Information

The Order Process

  1. Contact Garden Structure Design either by phone or contact form, and we will answer your questions.
  2. Once your product selection is determined, you will be provided with the total cost.
  3. Your contact information will be verified.
  4. Once Garden Structure design receives payment in full, we can begin your local installation project.

Please Note: Our product is available only in the Dallas / Fort Worth Metroplex and surrounding area. We do not ship our product.

Acceptable Forms of Payment

Garden Structure Design accepts payment in the form of checks, credit cards (via PayPal), and PayPal. If purchasing by credit card or PayPal, an itemized invoice will be emailed to the purchaser. The email will provide a link through which the purchaser can securely complete payment online, at the PayPal website. We do not accept credit cards over the phone.

Privacy Information: We do not accept credit card numbers over the phone. As such, we do not store customer credit card information. Credit card and PayPal account transactions occur securely and directly between the purchaser and PayPal.

30-Day Refund Policy

Garden Structure Design will refund the total purchase cost upon receiving the returned product. The customer is responsible for the cost of returning the product back to Garden Structure Design.

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